Data Protection and Cookie Policy

KTG srl, headquartered in Altamura 70022 (BA), via Madrid n. 76, is committed to respecting and protecting privacy and wants users to feel secure both while simply browsing the website and when registering and therefore submitting personal data. On this page, KTG srl intends to provide information – pursuant to Article 13 of EU Regulation 2016/679 and Article 13 of Legislative Decree 196/2003, as amended by Legislative Decree 101/2018 – on the processing and protection of personal data relating to users who visit or consult the website www.ktg.it and its associated apps.

This privacy notice is provided by KTG srl for the previously mentioned address and not for other websites that may be consulted by users through links (for which reference is made to their respective privacy notices/policies).

The reproduction or use of pages, materials, and information contained within the Site, by any means and on any medium, is not permitted without the prior written consent of KTG srl.

1. Data Controller

The Data Controller is KTG srl, headquartered in Altamura 70022 (BA), via Madrid n. 76, which can be contacted at: Tel. (+39) 080 2148014 – info@ktg.it – ktg@pec.it

2. Categories of Personal Data

The categories of personal data that KTG srl collects and processes when browsing www.ktg.it are as follows:

1. Data collected automatically
During user navigation, the following information may be collected and stored in the server (hosting) log files of the site: internet protocol (IP) address; browser type; device parameters used to connect to the site; internet service provider (ISP) name; date and time of visit; referring webpage of the visitor (referral) and exit page; possibly the number of clicks. These data are used for statistical and analysis purposes, exclusively in aggregate form. The IP address is used exclusively for security purposes and is not cross-referenced with any other data.

2. Data Collection Form Completion
The website www.ktg.it, in the “Contact Us” section, allows interested parties to request information by entering personal data such as name, email address, telephone number, etc. Such data will be processed, subject to consent, manually and through the use of IT tools, by KTG srl’s specifically appointed personnel, to respond to user requests, send catalogs, quotes, and for statistical purposes or for direct marketing activities aimed at assessing customer satisfaction with our services and products, for invitations to our initiatives, to present our promotions.
The provision of mandatory data and its processing for the above purposes are strictly functional to the execution of what is requested.
We specify that at any time it is possible to exercise all rights provided by Chapter III of the GDPR, Articles 15 to 22, including the right to lodge a complaint with the supervisory authority, by contacting the Data Controller directly.

3. Account Registration and Subscription
The website www.ktg.it in the “reserved area” section allows, only with express consent, KTG srl to register an account for commercial communications about our products and services, to send informational material, process information regarding interests and preferences regarding our products and therefore present proposals and offers in line with them.
If you provide KTG srl with personal data of third parties, we remind you that the use of personal data of third parties is subject to data protection regulations.
We inform you that KTG srl does not process personal data relating to minors.
If you access www.ktg.it and use the services offered by KTG srl, you declare that you have reached the age of majority.

3. Purposes of Processing

KTG srl collects and processes personal data for the following strictly connected and necessary purposes:

1. For registration to the Site, services and/or Apps developed or made available by the Controller; for the use of services offered in the “reserved area”; for managing contact or information requests.

2. For the execution of contracts stipulated and fulfillment of legal obligations connected to the contractual relationship (e.g., personal data necessary for contract execution activities, such as payment, anti-fraud checks, billing, product shipping, and any return management).

3. For organizational and commercial management (e.g., data relating to relationships with agents and representatives, contractors for organizing activities to be carried out at clients’ premises).

4. For receiving information about customer solvency.

Subject to express consent, we may use the contact details you have provided for commercial communications about our products and services, to update you on news, exclusive products, our offers and promotions, and service provisions.
Furthermore, always subject to consent, we may use contacts for market research and statistical surveys to measure satisfaction in order to improve our services and relationship with our customers.

4. Processing Methods

In relation to all the above activities, personal data will be processed primarily through computer and electronic tools; the tools we use guarantee high security standards, in full compliance with current regulations.

5. Legal Basis for Processing

Personal data is processed only in the presence of one of the conditions provided for by current regulations, specifically:

1. To comply with a legal obligation
When we process data for contract conclusion, we take care to use only the minimum information necessary for its execution. The provision of personal data for such activities is a contractual obligation. Users are free to communicate their data to us or not, but in the absence of the required data, they will not be able to purchase products and will not be able to use KTG srl services.

2. For our legitimate interest:
Some personal data in case of product purchase may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out such activity to prevent and pursue any fraudulent activities.

3. Based on consent: we will carry out marketing activities and opinion polls and market research exclusively if express consent has been provided. Authorizing the processing of personal data for such activities is absolutely optional.

6. Communication and Dissemination of Data

Personal data will be processed by KTG srl’s internal staff specifically trained and authorized for processing. Personal data will also be transmitted to third parties we use to provide our services; these subjects have been adequately selected and offer suitable guarantees of compliance with personal data processing regulations. These subjects have been designated as data processors and carry out their activity according to instructions given by KTG srl and under its control. The third parties in question belong to the following categories: banking operators, internet providers, external consultants/service companies, companies specialized in IT and telematic services; couriers; marketing companies; companies specialized in market research and data processing. Personal data may be transmitted to law enforcement and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, prevention and protection from threats to public security, to allow KTG srl to ascertain, exercise or defend a right in court, as well as for other reasons connected with the protection of rights and freedoms of others.

7. Extra-EU Data Transfer

The transfer of personal data to countries outside the European Union that do not ensure adequate levels of protection will only be carried out after the conclusion between KTG srl and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of personal data, so-called *standard contractual clauses*, also approved by the European Commission, or where the transfer is necessary for the conclusion and execution of a contract or for managing your requests.

8. Data Retention Period

We keep personal data for a limited period of time in accordance with current regulations, depending on the type of activity that involves the processing of personal data. After this period, the data will be permanently deleted or otherwise made anonymous in an irreversible way.

9. Cookies

A cookie is a short text string that is sent to your browser and, possibly, saved on the user’s computer (alternatively on their smartphone/tablet or any other device used to access the Internet); such sending generally occurs every time you visit a website. When users visit the same site again, the browser reads the cookies stored on the device and retransmits the information to the site that originally created the cookies.

Each cookie contains different data such as, for example, the server name it comes from, a numeric identifier, etc. Cookies can remain in the system for the duration of a session (i.e., until the browser used for web browsing is closed) or for long periods and may contain a unique identification code. Cookies stored on your terminal cannot be used to recall any data from its hard drive, transmit computer viruses, or identify and use the user’s email address. Each cookie is unique in relation to the browser and device used to access KTG srl’s Website.

Cookies are used for different purposes:
Execution of computer authentications (for example for logins), session monitoring (for statistical or advertising purposes), storage of information on specific configurations regarding users accessing a web page (which allow maintaining user identification within the session, for example, to facilitate the completion of an online purchase, etc.), storage of preferences (for example, on the graphic or linguistic aspect of the site), facilitating the browsing experience subject to user consent, offering advertising based on user interests.

There are different types of cookies:

1. Strictly necessary cookies
These cookies are essential to allow navigation of the website and use of its functionalities, such as access to protected areas. Without these cookies, some required functionalities such as site login or shopping cart creation for online purchases or the billing service via email could not be provided.

2. Performance analysis cookies
This type of cookies helps to recognize and keep track of the number of visitors, as well as verify how they move on our Site when used. This control allows better functioning of the Site itself, for example allowing to find information easily. These cookies do not collect information that identifies a specific visitor. All information collected by these cookies is aggregated and therefore anonymous. They are used solely to improve website functionality. These cookies can be compared to “technical cookies” when alternatively they are used directly by the site administrator to collect information in aggregate form or are managed by third parties and specific means are used to reduce the cookies’ ability to identify users (for example, hiding a significant part of the IP address) and where the third party uses them exclusively for service provision. For example, they store cookie data separately without cross-referencing or enriching them with other personal data available.

3. Functionality analysis cookies
These cookies allow the website to remember choices made by the user (such as username, language, or geographical area) in order to optimize and provide more advanced functionalities. This information collected by cookies may be anonymous and must not track user navigation and activities on other websites. These cookies can also be defined as “technical cookies.”

4. Profiling cookies
These cookies track user navigation online and create profiles on their tastes, habits, choices, etc. With these cookies, advertising messages can be transmitted to the user’s terminal in line with the preferences shown by the user during online navigation.

The website www.ktg.it uses only the first 3 categories of cookies, for which no consent is required.

Cookies can be temporary (when they are automatically deleted at the end of the connection), permanent (when they remain stored on the user’s hard drive, unless the user deletes them), first-party (when they are set and managed directly by the site manager) and third-party (when they are managed by a domain different from the one visited by the user).

Some of the cookies used on our site are set by KTG srl while others are set by third parties but sent on behalf of KTG srl. Some third-party cookies are set by services contained in KTG srl web pages. They are managed by the operators of that service and are not under KTG srl’s control. Third parties have full responsibility for their cookies. KTG srl assumes no responsibility for the contents and cookies of external links, which may be modified without notice by their respective operators.

KTG srl provides the user with the purposes of using third-party cookies and links to third-party information. KTG srl invites users to check the Privacy Policy and instructions on how to delete cookies set by these services at the corresponding links.

To manage and disable cookies, it should be considered that all Internet browsers allow you to verify which cookies are present on your hard drive, block all cookies or receive a warning every time a cookie is installed. In some cases, failure to install a cookie or blocking all cookies (including strictly necessary ones) may result in the inability to access and/or use all or some of the content present on our Site.

Since most browsers are set to automatically accept cookies, we remind users that it is possible to manage and disable cookies directly from browser settings: Internet Explorer; Google Chrome; Safari; Firefox.

10. Rights of the Data Subject

At any time, you reserve the right to obtain from the Controller the deletion, communication, updating, rectification, integration of personal data, as well as in general can exercise all rights provided by Legislative Decree 196/2003, as amended by Legislative Decree 101/2018 and by Chapter III of the GDPR, Articles 15 to 22, including the right to lodge a complaint with the supervisory authority. To ensure that our users’ data does not suffer violations or illegal use by third parties, before accepting your request to exercise one of the indicated rights, we may need to ask for some information to be certain of the identity of the requester.

11. Security Measures

We protect personal data with specific technical and organizational security measures, aimed at preventing personal data from being used illegitimately or fraudulently.

12. Legislative References and Useful Links

The processing of personal data is carried out by KTG srl in full compliance with the rules on processing and protection of personal data provided for by Legislative Decree 196/2003 as supplemented and amended by Legislative Decree 101/2018, as well as by Regulation (EU) 2016/679 and by the provisions of the Italian supervisory authority (http://www.garanteprivacy.it).

13. Changes to this Notice

The constant evolution of our services may result in changes to the characteristics of personal data processing described so far. Consequently, this privacy notice may undergo changes and additions over time, which may also be necessary with reference to new regulatory interventions regarding personal data protection.
We therefore invite you to periodically check its contents: where possible, we will try to inform you promptly about the changes made and their consequences.